Privacy Policy

Effective Date: [27-12-2024]

Melovibe (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, and specific details required for song creation (e.g., business name, event details, bride and groom names).
  • Communication Channels: We collect information through messaging and phone call platforms such as WhatsApp, Instagram Messenger, Facebook Messenger, and similar channels.

How We Use Your Information

We use your information to:

  1. Create personalized songs tailored to your needs.
  2. Send updates regarding your order.
  3. Conduct marketing and promotional activities.

Information Sharing

We may share your information under the following circumstances:

  • With AI tools like ChatGPT to enhance productivity and create personalized content.
  • With Suno AI for generating songs, which includes sharing song-related details.

Cookies

Our website uses cookies to improve user experience. By using our website, you consent to the use of cookies as described in our Cookie Policy.

Your Rights

  • You can contact us via the communication channels listed on our official website to view, edit, or request deletion of your personal information.
  • For any queries, reach out to us directly.

Data Security

We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and we recommend you review this page regularly.

Dispute Resolution

We aim to resolve disputes amicably. If you have any concerns or issues with our service, please contact us directly through our communication channels (e.g., WhatsApp, Instagram, or Facebook Messenger).

If the dispute cannot be resolved through mutual agreement:

  1. Arbitration: Both parties agree to resolve the dispute through informal arbitration, where a neutral third party will mediate and propose a resolution.
  2. Jurisdiction: If arbitration fails, any legal proceedings will be governed by the laws of India and will be handled in the courts of [your city/state in India, e.g., Delhi].